Troubleshooting

Here’s what I can help with:

Intro-System: Focus on equipment (desktop, portable, displays, keyboards, mice, drives), the Finder/Desktop, file management, and System Preferences.

Apple Basics: Focus on Safari, Mail, Address Book, iCal, iChat, Text Edit, Preview. A little about iTunes and iPhoto.

Apple Internet: Focus on browsers (Safari, Firefox, Chrome), email programs (Mail and Entourage/Outlook) and providers (MobileMe, Gmail, Hotmail, Yahoo), video chat, basic social networking (Facebook and Twitter), iTunes Store.

iTunes and iPods: Everything about iTunes, music management, Podcasts, iTunes Store,

Laura Bry, owner and operator, has owned Macs of all kinds since 1984. Experienced with troubleshooting systems back to 7.5.3, Laura provides out-of-warranty service, upgrades and repairs for systems running OSX 10.4 Tiger, 10.5 Leopard, 10.6 Snow Leopard and 10.7 Lion.